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Have a question about a course, need support, or want to partner with us? We are here to help.
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Monday – Friday, 9:00 AM – 5:00 PM UK time
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Frequently Asked Questions
How long until I receive a reply?
We aim to respond to all enquiries within 72 hours. For urgent matters, WhatsApp is the fastest way to reach us.
How long do I have access to a course?
Once enrolled, you have access for 12 months from your enrolment date. Revisit lessons, re-watch videos, and redo assessments as many times as you need within that period.
Are the courses accredited?
Accreditation details vary by course and are listed on each individual course page. Every course includes a certificate of completion.
Can I get a refund?
Yes. We offer a 14-day satisfaction guarantee. Contact us within 14 days of purchase for a full refund with no questions asked.
Do I need prior experience?
Each course page lists its difficulty level and any prerequisites. The majority of our courses are suitable for complete beginners.
Can I pay in instalments?
Please contact us to discuss payment plan options. We want to make our courses accessible to everyone.