Privacy Notice

EduQan is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, store and protect your personal information when you use our website or services.

1. Who We Are

EduQan is an online professional learning platform. Our contact details are: Email: info@eduqan.com | WhatsApp: +44 7367 109792.

2. What Data We Collect

We may collect the following types of personal data:

• Account information: name, email address, username and password when you register
• Payment information: billing details processed securely by our payment providers (we do not store card details)
• Course activity: progress, completion records, quiz results and certificates
• Communications: messages you send us via email, WhatsApp or contact forms
• Technical data: IP address, browser type, device information and usage data collected through cookies

3. How We Use Your Data

We use your personal data to:

• Provide you with access to courses and platform features
• Process payments and issue receipts
• Send you course-related communications and updates
• Respond to your enquiries and support requests
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases under UK GDPR: performance of a contract (to deliver your course), legitimate interests (to improve our services), your consent (for marketing communications), and legal obligation (where required by law).

5. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers who assist in operating our platform (such as payment processors and email providers), only to the extent necessary to deliver our services. All third parties are required to handle your data in accordance with applicable data protection laws.

6. Data Retention

We retain your personal data for as long as your account is active or as required to provide you with services. We may retain certain data for longer periods where required by law or for legitimate business purposes. You may request deletion of your account and associated data at any time.

7. Your Rights

Under UK GDPR, you have the right to: access your personal data, correct inaccurate data, request erasure of your data, object to processing, request restriction of processing, and data portability. To exercise any of these rights, please contact us at info@eduqan.com.

8. Cookies

Our website uses cookies to improve your experience, remember your preferences, and analyse site usage. You can control cookie settings through your browser. Essential cookies required for the platform to function cannot be disabled.

9. Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this notice periodically.

10. Contact Us

If you have questions about this Privacy Notice or wish to exercise your rights, please contact us at info@eduqan.com or via WhatsApp at +44 7367 109792 (Monday to Friday, 9:00 AM – 5:00 PM UK time).